Communication Policy for all Members

Communication Policy for all Members

Introduction

Effective communication is an essential avenue for the success of any venture and never more so in the running of a successful Golf Club.

This process lists the process for  communications for all members of MYGC to channel communications from the members to the Committee and from the Committee to the Golf club and then back to the members.

Scope

To provide a traceable and formal system to allow any member of Mid Yorkshire Golf club to contact the Committee on any aspect of the Committee function in respect to Competitions, Handicaps, Teams and Leagues, Social events, functions and discipline.

The portal will also be used for any questions / queries  / comments on the Course which can be taken to the committee and then discussed with MYGC at the monthly Committee meeting.

Process

Any member of the golf club that has a comment / question or point to make must make this via the communications policy either via e-mail to the comms@midyorkshiregolfclub.com  email address or via the communication sheet  and posted to the comments box which will be located in the 19^th Bar next to the score card boxes.

Members are requested not to make direct approaches to any committee member or official of MYGC as these cannot be responded to properly, nor can traceability be assured.

All comments / questions will be acknowledged and the Committee will give a time frame whereon a response will be issued

Each comment / question will be reviewed as applicable with the committee and MYGC as appropriate- time frames will depend on the nature of the comment raised.

The committee will develop the response after reviewing with MYGC if required and a written response will be sent to the member informing them on the decision and action to be taken / implemented.

Issues that affect the membership will be posted to the Club website / Blog and will be posted on the notice boards. Sue Fearnley will be issuing a note to all members on accessing these formats

We have created a page in the members area of the website that is dedicated to Committee news you can download an electronic copy of the communication sheet from there or follow the link to the Comms email address.

The Committee look forward to your co-operation in managing effective communication